Thunderbird Community Forum

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage.

How do I set a password in Thunderbird that works?

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it as a Thunderbird, a tedious business and extra key strokes. How can I get the system to save an email as an email?

Thanks, Brent Haines

I am getting stopped, dead cold, every time I try to install Thunderbird mail on Linux Mint 22. I've attached a generic article that explains how Akamai's site security services bots are working to protect a site or sites that TB must access to complete it's installation task. In my case it's Comcast/Xfinity. Accordingly, TB installations will not complete and new users are locked out...some for months. The concensus of the devs that have been working on this critical issue is that there is nothing on a new TB user's side that in any way causes or contributes to the issue. I would very much appreciate any information you can provide about a speedy resolution in the works.

Note: The error notification screen "Access Denied" is the same message I get, but with Xfinity referenced.

Thanks. Wiley Oregon, USA

link text

I have used Thunderbird with Yahoo (email and calendar) for many years. Never had any problems with email syncing, but calendar was always a bit more difficult. At first it was caldav, but around 2023 it stopped working, so I moved to following instructions: https://help.yahoo.com/kb/SLN4075.html

This stopped working late last year and never managed to find what the problem is...

Searching for a solution found this: https://support.mozilla.org/en-US/questions/1460558

but on reflection, this doesn't work for me (caldav) plus trying to use "Provider for Caldav" I am being told that it is not compatible with my version of Thunderbird (102.11.0 64-bit)

so here is where get to:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-01-17-07-52-07-c7cd15.png

Any suggestions please?

[CODE] Desktop: KDE Plasma 5.20.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-21.3_KDE_x64 Wildflower January 15 2023 Thunderbird 102.11.0 (64-bit)/CODE

Thunderbird for Windows stuck on startup. The status bar shows "Looking up imap.google.com...". The title bar shows "Home - Mozilla Thunderbird (Not responding)". When I close Thunderbird, it gives me a "Not responding" dialog and then says that it is reporting the problem to Microsoft.

This problem has been happening for the last few weeks but this is the first opportunity I've had to tackle the problem. I've done a few searches but nothing pops up for this problem. Any help would be appreciated.

Windows 10 Pro. Latest version of Thunderbird for Windows as of a few weeks ago. The problem was happening before I upgraded the software to the latest version.

I using TB 128.6 on a Macbook running Sequoia 15.1.1. I am trying to set the default to 'unthreaded' for new folders that I create using the steps here: https://www.badpenguin.org/thunderbirds-default-sort/

Using the config editor, I set mailnews.default_view_flags to "0" (unthreaded). (See 1st screenshot.) after doing so, I quit TB and restarted it. However, when I created a new folder, it is still set to threaded.

(Still proud of myself for figuring out how to use the config editor, which I never did before! :-)

Anyone have a tip for how to effect this change for new folders? Thanks for your help.

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

jerrymihailoff

Jan 10, 2025, 12:02 CST

A number of times during the day, when I'm on my email account a window interrupts me to verify my account ( photo attached) After I follow all prompts repeatedly over many times a strange series of slashes cross the top of my window and it asks me if I want to go back to my previous last email. I can not proceed with my activity. So I close the computer and wait a couple of hours and try to start up, BUT my password box is filled with dots. I am unable to continue. So I wait longer. When I do get access it all starts over again. Is this you or google doing this? I have been with Thunderbird for years, and I hate the idea of having to go through Google to use you. Yesterday it locked me out of my computer in total. Need help!

Jerry

Jerry

Hello, to whom may help. I used multiple methods to "move" a 3GB Profile folder from the latest version of Thunderbird on Win10 to the same version of TB on Linux Mint.

I have 1 active (used daily) account and 2 inactive accounts with emails and other account data downloaded for offline viewing. All emails and child folders for ALL 3 accounts are visible and accessible in TB on Win10.

After moving the profile folder (i tried C&P, Import/Export add-on tool, and Profile Manager, etc.) all methods work fine. I can see all child folders under each of the 3 accounts until... I close TB on Linux Mint 22.

When I close and reopen it, the 2 inactive accounts only show the Inbox folder with NO emails inside, but everything is fine with the 3rd active account. All emails and child folders are the same as in TB on Win10. I have no idea WHY and worst of all, how can I solve this problem? Thanks in advance for any suggestions that will help solve this problem. W

I've easily added new e-mail accounts in the past. I know the procedure, but I recently needed to reinstall Thunderbird. After the new install, I had no problem added one Comcast e-mail address. But when I try to add other Comcast e-mail accounts (enter name, e-mail address and password), it initially looks good ("Configuration found in Mozilla ISP Database"). But when I click "Done", the next window says "Unable to Connect". I've tried this several times with the same result.

I've read about this online, and it looks like Microsoft prevents Thunderbird from using "their" e-mail addresses for security reasons. I'm not sure how Microsoft consider Comcast e-mal accounts to be theirs.

How can I get around this?

For a few days, on all our PCs, when I forward certified emails (PEC) the body of the email is empty! This only works if I forward "as attachment" otherwise the body of the email is empty without any attachment. It only happens with PEC (Certified Email) emails, while with "normal" emails everything is fine. >> In the menu bar Select Tools-Options-Composition-General option is set to Inline.

Has anything changed? Anyone have this problem? I've really tried them all!

thanks

A windows update failed. Once I had resolved the issues and successfully installed the update, I went into the Thunderbird Inbox folder, to find only unread messages were present. Checking other folders all seemed well. When I search I can find one example of a read message saying it is in the inbox, but I can't see it. I attach images of the search results and my current inbox. Any ideas how to get the missing read messages back?

Cannot access email.

Went to email provider website and all emails are there.

Reset password and tried to update Thunderbird. No success.

Using POP account. Can get Thunderbird to hold all information. But when it tries to login to server says it cannot. This started 2 days ago. Also email from another different account ( IMAP) is painfully slow. Thunderbird says it is fully updated. Thunderbird often goes into not responding spinning wheel.

server is mail.(server).com pop puts it at 995 port, email carrier (Spectrum) says should be SSL on but choices are only TLS/SSL or STARTTLS what to use, also should password be used.

I don't receive or send mail since the last Update. My password is request allways but no operate. Please it's possible answer in french? Thanks you. anne rouet : anne-rhr@orange.fr

I asked bout this a couple of weeks ago but didn't get a response. Perhaps I asked under the wrong heading. I'm not the sharpest tack in the box when it comes to these things. Over the holidays I prepared many emails to send afterwards. I created sub-folders in my drafts folder. I sent the emails OK, but then I couldn't delete the folders I created in the drafts folder. Not only that but the folder icons in Drafts turned from yellow to purple and they did that in all four of my email accounts, even though my storage of emails was all in one single account. When I right click on the folders I don't get the option to delete and the folders won't allow being dragged to trash. Also one of the folders suddenly disappeared with all of the prepared email in it. Can you help me correct this condition? Thanks.

After migrating my Windows Live Mail (WLM) 2012 email folders to Thunderbird, I saw that the folder names were truncated and not the same long name I had the folder named in WLM. I have been editing the folder names by copying the WLM folder name to my clipboard and then renaming that truncated folder name in Thunderbird by renaming the folder use the CTRL-V (paste from clipboard).

Prior to today after having done the above, the renamed folder in Thunderbird was moved according to its new alphabetical name in the listing, but usually in the same vicinity of folders that I was renaming. Now, the newly renamed folder seems to disappear from the listing. I scrolled through all of the folders from a to z but couldn't find it. Out of desperation, I closed Thunderbird and then reopend it to see if that would refresh my list of folders with those folders I had just renamed. And, sure enough all of those renamed folders are visible and in the correct alphatical place on the list.

Any guidance or insight would be greatly appreciated!

Hello, my problem is with Thunderbird's Schedule.(the one linked to the emails service) I have deleted a birthday (recurring) in my calendar, the person has passed away. I received a strange message here after attached , sorry it is in French Since then I have not been able to modify, delete or move any of my old tasks! (move a meeting, cancel a meeting or change the meeting time) This message comes back every 10 seconds! Thanks for giving me a hint to solve this problem ! JP