Thunderbird Community Forum

I'm on Macbook Pro Sequoia, 15.1. Everything was fine and today I updated to 128.4.3esr. I can't move my emails to folders. Emails don't mark as read, which in a way is true because I can't read them in the panel below as I always do, now I have to open them in an individual tab. This is horrible.

i tried troubleshooting mode but it turns off exchange which I need to see my emails which are outlook.

Is there a way to go back to a previous version without having to set everything up again? Thunderbird is vital to my work.

Thanks in advance.

I opened Thunderbird and all my emails and email accounts are gone. It wants me to set up all over again. There is nothing there but a screen that says set up your email account with user name and password.

I found that there were some new mails in my mailbox on my iphone, but I couldn’t find them via Thunderbird on my computer. The latest mail in the mailbox of Thunderbird is a week ago while the latest one should be two days ago. Thanks for reading.

I have Outlook 2007 and downloaded Thunderbird last week. It is working and getting my emails, but it never imported my list of email contacts, and it never downloaded the 15 or so different folders and those emails in each folder that I have been saving old emails in. When I check the 'Import Tool' and check 'import from Outlook', a red box comes up and says "no profile found". What should I do???

Thanks,

Following a tip I got on this forum, I have backed up Thunderbird to a flash drive for years.

Last night, my flash drive showed only 23.7 GB after the backup while the properties of the original data file showed 31.2 GB. What is going on?

We recently got Windows 11 not really by choice. Could this be the issue? I do NOT keep all email. I just keep a lot and it has mounted up over the years.

I do not want to lose 7.5 GB of email messages as one of those might be needed. The back up took almost an hour. That also is not normal.

I've been using Thunderbird for years and never had any major problems until a few days ago. But ever since you automatically installed Version 128.4.2esr on my HP desktop running Windows 11, all I can get from Thunderbird is a blank screen unless I go into Troubleshoot mode. Subsequent automatic installation of Version 128.4.3esr did not help.

Afrer making a fresh installation of Thunderbird all newly coming messages are visible only under "All" ["Wszystkie/PL] folder and not "Inbox" anymore. I tried to review existing filter, visibility settings and folder settings however can't see anything what it could be the cause of this issue. I would expect as before re-installing Thunderbid that all newly messages lands by default under "Inbox" folder and only those for wich I have configured filter rules are moved into specific folders that previously created.

Thank You.

Thunderbird I'm having trouble sending emails to my pen pal in southern Germany. Unfortunately, it turns out that she has not had a virus program. When she sends photos, these photos are added instead of the photos that come from both private and public emails. This has happened a couple of times. Now it has also happened that a post from a sender – is shown as a commented post from Facebook on Thunderbird. I have contacted my virus program who says I do not have a virus and that I should contact you to find a solution. When I want to send something to my pen pal, the email is stopped by Thunderbird with two warnings that I attach. Unfortunately, I don't know what the warnings mean and don't know what to do. Therefore, I ask you for help, because there may be identity theft involved? Greeting Bente

Our email account is not receiving emails. I can send but not receive. It has been 5 days of the same thing. I have compacted the folders. I have deleted a lot of emails to free up space. I have made all users writable. Deleted emails come back as new highlighted emails in the inbox. The same message keeps coming up about checking being writable and if there's enough disk space to copy the emails. We are on Windows 7 Thunderbird 115.16.2 How do we fix this?

Why do I have to put in my password every time I open my Thunderbird account? I tick the box and yet every time I log in I have to put in my password. Any help would be appreciated. Thank you.

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

I have an indication that an email arrived but cannot find it in any folder. The arrival indicator (the digit 1) on the folder is in a black circle. This has never happened before and I do not no how to clear the dight or whay it was set.

I, and similar to other friends I have introduced to Thunderbird, are long time users of this exccellent email app. As a resut, we have tried multiple times to donate to yourselves as we value the service you provide, but are unable to do so due to the additional, you might call them security checks, but we call them hassle when they fail to work due to either some bug OR missing database information. What we find is that your address check / verification is incorrect as it may be locked to an incorrect Eircode database (in the case of Ireland). As a result, it does not allow us Irish to donate to you or your service.

When I try to send a message with an attachment I receive this error:

"Sending of the message failed. There was an error attaching 006.jpg. Please check that you have access to the file."

The file exists, I have permissions and it does not happen on 115.10.1 (64-bit) I have the two Thunderbirds installed, one is repo and the new one is flatpak (Ubuntu 24.04)

Hi all, the pictures in my email news shots etc have disappeared and there is a blank space where the image should be, can anybody guide me through the process of getting them back, regards Robert

Mam Win 11 home, Thunderbird przy próbie aktualizacji wyświetla komunikat, że muszę ponownie uruchomić komputer aby dokończyć wcześniejszą aktualizację, robię to ale komputer przez ok 5 min. niby uaktualnia ale kończy się to ponownym komunikatem o konieczności ponownego uruchomienia aby dokończyć wcześniejszą aktualizację. Próbowałem usunąć cały program w panelu sterowania ale przy próbie tej czynności znowu pojawia się ten komunikat. Ściągnąłem najnowszy wersję programu ale przy próbie instalacji znowu pojawia się komunikat o konieczności ponownego uruchomienia w celu dokończenia wcześniejszej aktualizacji. Reasumując: nie mogę używać poczty bo przy każdej aktualizacji Thunderbirda muszę na nowo ją konfigurować, nie mogę usunąć programu, nie mogę wgrać/nadpisać najnowszej wersji. Pytanie: jak usunąć Tbd i wgrać najnowszą wersję? Proszę pomóżcie mi wybrnąć z tej czarnej du...dziury. Pozdrawiam

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